Is the agency available 24 hours a day, 7 days a week to properly respond to your needs whenever necessary?

Does the agency personally offer quality checks on the care provided in your home and review the performance of your caregiver?

Is the caregiver who is coming to your home bonded and covered by liability insurance?

Is the caregiver paid by the agency and does their hourly rate include the required taxes that are reported to the IRS?

Would the caregiver be covered by the agency's Worker's Compensation Insurance if they were injured at your home?